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How to invite another caregiver

Invite a partner, grandparent or sitter so you share the same log in real time. Everyone on your team sees the doses, temperatures and symptoms you log, and can log their own. You and the person you invite both need to be signed in.

Send an invitation

  1. Open the menu (the gear icon on the home screen) and tap My Account.
  2. Tap My Team.
  3. Tap Add Member.
  4. Choose how to share:
    • Via QR Code: Best when you're together in person. Ask the other person to install Fever Whiz, tap Got An Invite?, tap Scan, and point their camera at the code on your screen.
    • Via SMS, Email or WhatsApp: Tap Share and pick an app. The message includes a link and an invite code.

One invitation can be used by several people, so it's fine to share it in a group chat. Invitations expire after 14 days. If one has expired, send a new one.

Accept an invitation

If someone invited you:

  1. Install Fever Whiz and sign in.
  2. Tap the link in the invitation. Fever Whiz opens and shows "You have a pending invitation. Accept?"
  3. If the link doesn't work, open Fever Whiz, tap Got An Invite? (on the home screen or in the menu), enter the invite code from the message, and tap Join. You can also paste the whole link into that box.

When it works, you'll see "Successfully invited to account. Any shared data will be available momentarily." The children you were invited to then appear on your home screen.

Choose which children to share

A new member can see all of your children. To stop sharing a child with someone:

  1. Go to My Account, then My Team.
  2. Tap the person.
  3. Untick Access next to the child.

Everyone you share a child with can log, edit and delete that child's activities. Only you can edit or delete the child's profile.

Remove someone

  1. Go to My Account, then My Team.
  2. Tap the person, tap the three-dot menu, and tap Delete.
  3. Confirm Disable sharing on this account?

To leave someone else's team, open the Other Teams tab instead, tap the team, tap the three-dot menu, tap Delete, and confirm Remove yourself from this team?

Do they need their own subscription?

No. See Will users I invite into my account also need a subscription?

Troubleshooting

  • "Error processing invitation": Make sure you're signed in, then enter the code again. If you are, the invitation may have expired, so ask for a new one.
  • "You cannot invite yourself!": The invitation was opened on the same account that sent it. Send it to the other person's phone instead.
  • "That doesn't look like a valid invite code or link. Check the invitation and try again.": Check for typos. Codes are 8 letters and numbers, and capital or small letters both work.
  • Fever Whiz asks me to sign in when I tap Got An Invite?: You need an account to join a team. Sign in, then tap Got An Invite? again.
  • The children don't appear yet: Make sure you're online. Shared data can take a moment to sync. If they still don't appear, ask the inviter to check that Access is ticked for those children.

Still need help?

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