If you signed in and your data is missing, try these steps.
- Give it a moment.
Right after you sign in, your data downloads in the background.
This can take a little longer on Android.
- Check the email.
Your data belongs to the account you created with one email.
If you have more than one email address, you may be signed in with a different one.
- Check how you signed in.
If you used Sign in with Apple with "Hide My Email", Apple gave the app a hidden email, which creates a separate, empty account.
Sign out, then sign in the way you did the first time.
See Accessing Your Original Account: Correcting Your Sign-In Method.
Still missing? Open Help in the app and tap Contact us.